Skip to content
noviareach

A useful answer. A clear next step.

Find answers about delivery, tracking, client access and the tools in this private pilot.

12 help answers and 8 guides found

Why is my campaign not delivering?

Check network approval, advertiser funds, campaign status, dates, targeting, eligible placements and both campaign and organization caps. The private pilot does not enable anonymous external serving.

Open the relevant tool or guide
Does a headline score predict CTR?

No. It is an editorial English-copy rubric for length, action wording, clarity and promotional tone. Use measured creative results for performance comparisons.

Open the relevant tool or guide
Why are my insight tables empty?

The chosen account or client has no matching native events in this date range. Try a different authorized scope or period. No benchmark values are substituted.

Open the relevant tool or guide
Are trending topics based on live reader data?

The current topics page is an editorial planning calendar. Seasonal dates should be checked before publishing. It is not live readership analytics or a demand forecast.

Open the relevant tool or guide
How do I connect an AI assistant?

Open the developer area for the private Site plugin connection. Sites authenticates the caller; client permissions still apply. Connection availability depends on installation and the host client.

Open the relevant tool or guide
Can MCP launch or approve campaigns?

No. MCP can read authorized data and prepare drafts or bulk previews. Open Novia to review creative and budgets, submit, and obtain the required approvals.

Open the relevant tool or guide
Who can see a client report?

Owners and editors can read drafts. Published reports are visible to authenticated members of that client workspace. Site visitor access is also required.

Open the relevant tool or guide
Why are conversion totals different from lead outcomes?

Conversion receipts are attributed events. Lead stages and won values are separately recorded outcomes. Historical lead imports start as New; tests never create real lead outcomes.

Open the relevant tool or guide
How is publisher revenue calculated?

Accepted native impressions create publisher earnings using the existing 70:30 publisher/network split. Payouts require a request and manual settlement; supplier spend does not create native publisher earnings.

Open the relevant tool or guide
How do I test conversion tracking?

Use Conversion diagnostics to send a receiver test with your campaign key. Tests do not add spend or conversion totals. The test does not establish that an external website can reach the private deployment.

Open the relevant tool or guide
Where is my assistant-prepared draft?

Use the returned review link within seven days. Drafts belong to their creator. Upload fresh creative, review settings and submit once; a submitted or expired draft cannot be reused.

Open the relevant tool or guide
Do AI tools send my customer data?

Headline feedback runs with editorial rules in your browser. Optional Groq questions require consent. Agency report drafts send authorized aggregates and campaign aliases; do not add customer records or keys to prompts.

Open the relevant tool or guide

Performance marketing, with a clear objective

Choose a useful business goal, plan an NGN budget and understand what the numbers actually measure.

5 min read · Novia Reach practical guide

Read guide

Choose a format that fits the placement

A practical specification and creative checklist for native, responsive, display and video campaigns.

4 min read · Novia Reach practical guide

Read guide

Understand optimization before using it

How Novia’s pacing, creative allocation and optional AI drafts work—and how to interpret their limits.

5 min read · Novia Reach practical guide

Read guide

Choose publisher inventory with evidence

Evaluate websites, placements and measured outcomes without treating a quality label as a guarantee.

4 min read · Novia Reach practical guide

Read guide

First-party measurement and identity

Follow consent-based signals, understand click attribution and avoid treating a shared network as a person.

5 min read · Novia Reach practical guide

Read guide

AI assistants with accountable actions

Understand the distinction between advice, a prepared draft and an approved campaign change.

4 min read · Novia Reach practical guide

Read guide

A repeatable campaign workflow

Move from a clear brief to reviewed creative, controlled delivery and a documented follow-up.

5 min read · Novia Reach practical guide

Read guide

Reports your clients can interpret

Use consistent periods, clear attribution and reviewed commentary alongside the actual evidence.

5 min read · Novia Reach practical guide

Read guide